Krispy Kreme

Knicole Smith 3 months ago

My partner and I visited the Krispy Kreme located at 2510 W Broward Blvd, Fort Lauderdale, FL 33312 today, 06/19/2026.We ordered a Stawberry Glazed w/Sprinkles, Original Glazed, NY Cheesecake Donut, Double Expresso Shots, and Caramel Latte w/Oatmilk. We asked for a refund for the Caramel Latte because the shop rep made it with coffee, caramel syrup and milk and a latte is made with espresso and milk. The shop rep was not very friendly. We received our refund for the latte and left. When we arrived home, the NY Cheesecake Donut we ordered was not in the three donut box. We called the shop to let the manager know. She looked up our order and told me that the NY Cheesecake Donut was not included in the tab even though we ordered it. The experience was not pleasant and we have decided that we would rather not visit that location again. We will also advise others we know to avoid that shop due to our experience.

Kathryn McCormick 7 months ago

I drove to this Krispy Kreme to get a coffee and two dozen donuts to show appreciation to everybody at my work in the morning. Even though I told the woman at the screen at the drive-through that I wanted coffee, she completely forgot when I went to the window and gave me a weird attitude. When I got to the window, I thought I had an offer from the app that would give me one free dozen if I bought a dozen. I guess that wasn’t the offer, And she was giving me attitude at the window about how the offer wasn’t valid. I told them I won’t be coming back to this Krispy Kreme, and as I drove away, I heard her laughing at me. What started out as me, Just wanting to do something nice and having a good morning, ruined my good vibe before work.

Randall Krick 7 months ago

Not a happy customer! I pay $19 for a dozen donuts and when I get home and open the box, this is what it looks like. Crusty donuts look like last night donuts that have been dropped on the ground and thrown in a box

Risa Khamsi 10 months ago

This review is based solely on the terrible service on Thursday 11/13/25 I received at this location from the man working at the counter. I come to this location regularly to buy $100+ worth of donuts for work and today’s experience made me never want to come back. The man working at the counter was cleaning the floor with a rag with no gloves, didn’t wash his hands, and then was handling food with no gloves during the entirety of my visit. On top of that, I asked for a vanilla latte and he went straight for the caramel. My husband didn’t even want me to ask to fix the order because he was moving so slowly. He turned on the water and left it running the entire time I was there (~10 minutes) and when I left it was still running. He seemed completely annoyed by my order being large. This man never once made eye contact with me, and when he spoke I could barely hear what he was saying because of the mumbling. I reduced my order (from 7 boxes down to 5) because he began taking other people’s orders before he completed mine. I don’t have high expectations for ordering donuts but this was the absolute worst customer service I’ve ever experienced.

Diana Poladova 10 months ago

I drove here for twenty minutes. I hate ordering from the car, and at 9 PM the doors turned out to be locked. I had to walk up to the window on foot and place my order there. When I asked the employee what was going on and why there was no notification anywhere that customers aren’t allowed inside in the evening, she told me these were new rules. I asked her to show any confirmation or information about it, and she said she had nothing. This is unacceptable. You should post a notice so customers understand what’s going on. This is the first and the last time I’m coming here.